Returns & Shipping Policy

At DAEZLS, we make returning or receiving your outdoor skincare products as smooth as your skin routine.

We want you to absolutely love what you put on your skin.
If something isn’t right, we’ll make it right.

Returns

We accept returns within 15 days of delivery.

To be eligible for a return:

  • Item must be unopened

  • Item must be unused

  • Item must be in its original packaging

  • Proof of purchase is required

Because our products are skincare and come into direct contact with skin, we’re unable to accept returns on opened or used items for hygiene and safety reasons.

How to start a return

Email us at hello@daezls.com with:

  • Your order number

  • A photo of the item

  • Reason for return

Our team will guide you through the next steps.

Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.

Please note:

  • Original shipping fees are non-refundable

  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect

Shipping

Do you offer free shipping?

Yes! We offer free standard shipping on U.S. orders over $50.

Orders under $50 will see calculated shipping rates at checkout.

How long does shipping take?

  • Orders are processed within 1–2 business days

  • Standard U.S. shipping: 3–7 business days

  • International shipping: 7–14 business days

Delivery times may vary during holidays or high-volume periods.

Do you ship internationally?

Yes we ship worldwide.

International customers are responsible for any customs duties, taxes, or import fees required by their country.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location and selected shipping method.

You’ll always see the total before completing your purchase — no surprises.

Need help?

If you have any questions about your order, shipping, or returns, reach out anytime at hello@daezls.com.

We’re here to keep you going comfortably.